The shipping cost for most items is based on the item’s size, weight, shipping method and delivery address.
Shipping is calculated based on the size or volume of items you are purchasing and your chosen mode of shipment. – either by sea or air. For air cargo, the rate is calculated per item weight or dimensional weight, whichever is greater. For sea cargo, shipping fee is calculated per order volume as well as your desired delivery method when your order arrives in Manila. Please note that we do not know the actual weight and dimension of your item until it has actually been delivered to our warehouse. We cannot provide a final shipping cost until we have received your package and forwarded it to the courier. Also, additional rates may apply if your item is taxable or you’d like to purchase additional insurance.
As long as your package falls under our Box Sizes, you will be charged a corresponding shipping fee. Please note that we do not know the actual weight and dimension of your item until it has actually been delivered to our warehouse. We cannot provide a final shipping cost until we have received your package and forwarded it to the courier. Also, additional rates may apply if your item is taxable or you’d like to purchase additional insurance.
All international carriers base their shipping rates on the greater of Actual Weight and Dimensional Weight. Dimensional weight works by calculating the cubic size of a package by multiplying its length, width and height. Once the dimensional weight is calculated, it is then compared to the actual weight of the package in some circumstances, and the larger of the two is used to determine the package’s actual billable weight.
Should your package not fall within the size or weight limitations specified in our box sizes, it would be classified under Size D or Irregular Package.
Once you have placed your order, consider the processing and delivery time of your order from the online retailer to our US address. This usually takes 5-7 business days. As soon as your package arrives, we will have it shipped according to your chosen mode of shipment. For orders that will be shipped via standard ocean freight, it will take 30-35 days from for the vessel to reach Manila whereas rush shipping or air cargo will take 7-10 business days. These are estimates, not guarantees; shipping time can vary depending on factors such as weather, possible customs delays, and whether the delivery address is in a city or a remote area.
If you need to get your package shipped to you immediately, you can opt for the Rush Shipping option, which is via air cargo. This is a more costly shipment but you’ll have your package in 7-10 business days. Air cargo charges shipping rate per weight or dimensional size of the item.
Please note that we do not know the actual weight and dimension of your item until it has actually been delivered to our warehouse. We cannot provide a final shipping cost until we have received your package and forwarded it to the courier. Also, additional rates may apply if your item is taxable or you’d like to purchase additional insurance.
Customers are welcome to pick up their orders Monday through Friday, 9am to 6pm. However, you will still be charged for the shipping of your package from the US to Manila.
The shipping fee we charge is the shipping of your order from the US to Manila and the shipping from our Manila warehouse to your home. If you choose to pick up your order in our warehouse, you will only be charged for the shipping of the item from the US to Manila.
For shipping from the US to the Philippines, our primary courier is LBC. We also ship via Johnny Air and XYZ Global Express depending on the product ordered. Once the shipment arrives in Manila, we use Xend, LBC or Ninja Van for local delivery.
